Q: What services does your design and build service offer?

 

A: Our design and build service offers a comprehensive one-stop solution for your renovation needs. Whether it's a modern kitchen design, a bathroom upgrade, or a new rear extension, we cover the entire process from planning to construction. We specialise in simplifying the renovation experience, providing a streamlined service with a focus on your unique vision and requirements.

 

Q: How does your 3-phased process work?

 

A: Our process is designed to simplify and streamline your renovation journey.

 

Design and Planning:

 

Initial meet-up for project estimation.

Design and development of your vision.

Handling planning applications.

Ensuring compliance with building regulations for home extensions.

 

Finish Specification:

Focus on exciting details like selecting finishes for kitchens, wet rooms, flooring, etc.

Construction Coordination:

 

Tender process to finalise estimates.

On-site project management to closely monitor progress.

Material selection, sourcing, and ordering.

Valuations and payments for a smooth construction experience.

 

Q: How do you tailor your services to individual client needs and budgets?

 

A: We understand that each client is unique with specific needs and budgets. Our commitment lies in providing flexible and personalised packages tailored to your requirements. We work closely with you to ensure that our services align perfectly with your vision and financial considerations, creating a customised solution that suits your renovation goals.

 

Q: How can I get started with your design and build service?

 

A: Getting started with us is easy! You can chat directly with Andrew using our website chat service or contact us through the provided link for more information. We are here to answer any questions, discuss your ideas, and guide you through the initial steps of your renovation journey. We look forward to making the process as seamless as possible for you.

 

Q: Can you explain more about the construction coordination phase?

 

A: Certainly! The Construction Coordination phase is where your vision starts to take shape. We focus on the following key aspects:

 

Tender Process: Finalising estimates to ensure transparency and accuracy.

On-site Project Management: Closely monitoring progress and addressing any concerns.

Material Selection and Sourcing: Ensuring quality by carefully choosing and sourcing materials.

Ordering, Valuations, and Payments: Managing the logistics and financial aspects to keep the construction process smooth and on track.

Our goal during this phase is to bring your dream renovation to life while keeping you informed and involved at every step.

 

Q: How can I discuss my ideas and requirements with your team?

 

A: You can easily discuss your ideas and requirements with our team by utilising our website chat service. Andrew, our knowledgeable representative, is available to chat directly with you. Alternatively, you can contact us through the provided link for more information. We are here to listen, understand your vision, and guide you through the initial steps of your renovation project.

 

Q: Can I just get a quotation for the construction phase and manage the works independently without the full coordination service?

 

A: Yes, absolutely. If you prefer a more hands-on approach and want to manage the construction phase independently, we can provide you with an estimate. In this case, we will introduce you to the contractor, and you can take charge from there. While this option allows for potential cost savings, it's important to note that without our construction coordination service, there might be additional stress and responsibilities on your end. However, it's a viable option for clients who are comfortable overseeing the construction process themselves. We are here to accommodate your preferences and ensure your satisfaction throughout every stage of your renovation.

 

Q: How can I determine whether I need planning permission for my renovation works?

 

A: Determining whether planning permission is required for your renovation is crucial, and we're here to help. Simply reach out to us, and we'll guide you through the process. We can assess your project, consider local regulations, and provide valuable insights to determine the most suitable and cost-effective approach. Our goal is to make the planning phase as smooth as possible for you, ensuring that all necessary permissions are obtained for a hassle-free renovation experience.

 

Q: How much will my extension cost, including all drawings?

 

A: The cost of your extension, inclusive of all drawings, can vary based on several factors. As a reference, a previous project of a 15 sqm extension, with all drawings included but excluding the coordination of works in Phase 3, fell within the range of £25,000 to £30,000 + VAT. It's important to note that the final cost is highly dependent on factors such as the chosen level of specification for the extension, the condition of the ground, the selected roof type, and other design considerations. During the early stages of the design phase, we can discuss these details to provide you with a more accurate estimate tailored to your specific requirements.

 

Q: Can you provide references or examples of your previous projects?

 

A: Absolutely! We have a portfolio showcasing our previous projects, including before-and-after photos, client testimonials, and project details.

 

Q: What level of involvement do I have in the design process?

 

A: Your involvement in the design process is crucial. We prioritise your ideas and preferences, ensuring they are incorporated into the design. We collaborate closely with you through regular consultations, feedback sessions, and design reviews to guarantee the final result aligns with your vision.

 

Q: How do payments work throughout the project?

 

A: Payments are typically divided into stages corresponding to the different phases of the project. We'll provide you with a detailed payment schedule, outlining when payments are due and what they cover. This ensures transparency and allows you to budget effectively throughout the renovation process.

 

Q: How long does the entire design and build process typically take?

 

A: The duration of the design and build process can vary depending on the complexity of the project. On average, it takes approximately 2-4 months from the initial design phase to the completion of construction. However, we'll work closely with you to establish a more accurate timeline based on the specifics of your renovation.

 

Q: What level of involvement do I have in the design process?

 

A: Your involvement in the design process is crucial. We prioritise your ideas and preferences, ensuring they are incorporated into the design. We collaborate closely with you through regular consultations, feedback sessions, and design reviews to guarantee the final result aligns with your vision.

 

Q: How do payments work throughout the project?

 

A: Payments are typically divided into stages corresponding to the different phases of the project. We'll provide you with a detailed payment schedule, outlining when payments are due and what they cover. This ensures transparency and allows you to budget effectively throughout the renovation process.

 

Q: Do I need to obtain planning permission for my project, and can you assist with this?

 

A: Determining the need for planning permission is part of our service. We will assess your project and guide you through the planning permission process, ensuring compliance with local regulations. Our aim is to make this aspect of the project as straightforward as possible for you.

 

Q: Can I make changes to the design after it has been finalised?

 

A: We understand that preferences may evolve, and we strive to accommodate changes whenever possible. During the design phase, we encourage open communication to address any adjustments you'd like to make. Keep in mind that significant alterations may impact the timeline and cost, but we'll work with you to find the best solution.

 

Q: How do you handle unexpected issues or changes during construction?

 

A: Construction can occasionally present unforeseen challenges. Our experienced team is equipped to address unexpected issues promptly. We'll communicate openly with you, discuss any necessary adjustments, and work together to find solutions that meet your expectations.

 

Q: What measures do you take to ensure the safety of my property during construction?

 

A: We prioritise the safety of your property throughout the construction process. Our team follows industry best practices, including protective measures and regular site cleanups. We understand the importance of respecting your space and maintaining a secure environment during the renovation.

​

Q: What are your working hours?

​

A: We are generally available to speak to our clients at all times, however the general working hours can be found here